Water & Sewer Welcome


Water Meter Upgrade Project

Okaloosa County Water & Sewer’s meter upgrade project is a step toward a more modernized water metering system, which will help us all as a community to better manage our water resources. The upgrades will include replacing older water meters for new meters with Advanced Metering Infrastructure (AMI). AMI uses a low-powered communication device that’s added to your new water meter to transmit meter readings over radio frequency. The Water Meter Upgrade Project will begin on November 1st, 2018, and it is expected to take approximately one year to complete.  Click here for full details.

Old Meter New Meter


*****Upcoming Holidays & Closed Offices Dates/Times*****

All OCWS offices will be closed on the following dates and/or times:     

  • November 21 closed at 3:00pm
  • November 22 & 23 - Closed for Thanksgiving
  • December 24 & 25 - Closed for Christmas
  • January 1 - Closed for New Year's Day
Effective October 1, 2018


Rate Increase Notice

  • Effective 10/1/2018, Water and Sewer rates will increase by 2.5%. Click here for more detailed rate information.

  • Effective 10/1/2018, the rates for street lights (MSBU) will change.  This change is the result of the consolidation of various street lighting areas.  If you have any questions concerning your rates please contact Ann Halbert at (850) 423-4830.

  • Effective 10/1/2018, all Garbage rates will increase. Please call Waste Management for Garbage questions: Monday – Friday (850) 301-2822 Saturday (850) 275-0020.

Upcoming Online Services Portal for Water & Sewer

We are currently working with a new 3rd party vendor to make online payments available again. Below are several great features of the new portal:

  1. View bills as a pdf file.
  2. Make one-time online payments with credit/debit cards and eChecks.

  3. Setup recurring automatic payments from your credit/debit card or savings/checking account.

  4. Manage multiple accounts under one user profile.

  5. View consumption and payment history.

An Essential Service for Our Community

 Our Mission:

A professional, community organization providing the customers of Okaloosa County an ample and affordable supply of clean, safe drinking water, with a commitment to collecting and disposing of domestic waste in a manner that protects the environmental future of our county.


New OCWS Customer information