OCWS Online Bill Pay


New Office Hours for the Fort Walton Beach Office Starting January 22.
Effective Monday, January 22, 2018, the Fort Walton Beach office new business hours will be from 8:30 a.m. to 5 p.m.


Customer Service in Fort Walton Beach will be temporarily moving to the 2nd floor on Monday, January 22, 2018 while the 1st floor is being remodeled.  The drive through will be closed for the duration of the remodel.  We apologize for the inconvenience.

Online Bill Pay Recommendation:

OCWS recommends that our customers do not use a third party vendor for making payments since OCWS already provides a website where customers may make their utility payments.  Payments made to OCWS are posted immediately and at no additional cost to you.


Login to OCWS Online Payment Website

Payments can be made using your checking account, debit card or credit card at no cost to you through our online website.  Due to mandatory system backups and upgrades online services are not available between the following dates and hours: 

Monday through Friday, 11:00 p.m. – 4:00 a.m. 

If you are using Firefox and received an error message, please check your internet browser settings.  

Create An Online Payment Account

Create an online utility account with a valid email address and current OCWS Utility Bill.

Microsoft Internet Explorer or Firefox is needed to use this website. Here are the Registration Directions. If you are still unable to register, please check your internet browser settings

New OCWS Customers

Please fill out a new service request form and provide Customer Service with a copy of the current lease, a valid driver’s license, and a deposit payment.